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EA SMS Terms of Service

Updated: [Date]

  1. Purpose of the SMS Service
    When you opt into the EA SMS service, we may send you SMS messages to:

    • Notify you of updates to your application status.
    • Facilitate communication throughout your application process.
    • Provide reminders, announcements, and additional information related to your application or account.
  2. Opt-In Confirmation
    When you opt into the service, you will receive a confirmation SMS message verifying your subscription. By responding to this message, you confirm your consent to receive messages from EA. Message frequency will generally range from [X–Y messages] per [week/month], depending on your interaction with the service.
  3. Opting Out
    You can cancel the SMS service at any time by texting “STOP” to unsubscribe. After you send “STOP,” we will send a confirmation message, and you will no longer receive SMS messages from us. To opt in again, reply “START” to the phone number you unsubscribed from.
  4. Help and Accessibility
    If you are experiencing issues with the service, reply with “HELP” for assistance. For additional support or if you require an alternative communication method due to a disability, contact us at [support email or toll-free number].
  5. Message and Data Rates
    Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  6. Carrier Liability
    Carriers are not liable for delayed or undelivered messages.
  7. Privacy and Data Security
    Your Personal Information is collected and processed in accordance with our [privacy policy link]. While we take precautions to protect your information, we cannot guarantee the security of data transmitted via SMS.
  8. Prohibited Uses
    Users are prohibited from using this service to send spam, fraudulent, or inappropriate messages. Violations may result in termination of access to the service.
  9. Third-Party Service Providers
    We may use trusted third-party providers to manage SMS communications. These providers comply with our privacy and security standards.
  10. Data Breach Notification
    In the event of a data breach involving your Personal Information, we will notify you promptly in accordance with applicable laws.
  11. Compliance
    This SMS service complies with all applicable regulations, including the Telephone Consumer Protection Act (TCPA).
  12. Questions About Privacy
    For additional details about how your information is handled, please review our [privacy policy link].

 

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EA Engineering, Science, and Technology, Inc., PBC headquarters
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