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Benchmarking

Benchmarking is widely used as a tool to support strategic planning and process improvement efforts where information is desired from the following benchmarking perspectives:

  • Competitive analysis for comparison to competitor(s)
  • Best Practice defining leading practices or approaches
  • Internal comparing “like” operations in the same organization
  • Functional assessing similar operations/activities across a broad industry (e.g., mining)
  • Generic comparing unrelated operations free from competitive pressures that can stimulate “out of the box” solutions.

EA’s analysts can develop a benchmarking program that can uncover these opportunities tailored to your needs using a 7-step approach addressing several key questions:

  1. Determine what to benchmark (e.g., process, etc.) – What do we want to learn about?
  2. Determine who to benchmark (e.g., organization) – Is there an organization(s) that performs these processes?  Are they a best in class example?
  3. Gather data (e.g., web-based, interviews, etc.) – From desktop reviews of public information to detailed interviews/surveys
  4. Analyze data – What did we learn and how does this apply to our needs?
  5. Determine alternatives and assess feasibility – What are our alternatives and what makes sense for us?
  6. Develop an action plan – How do we get there?
  7. Implement plan and monitor results to create a pathway to completion and monitor our progress.  Re-benchmark at later date to see if our objectives were met – Are we getting where we wanted?
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Office Locations

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Alaska

Anchorage

745 W 4th Avenue
Suite 425
Anchorage, AK 99501
Mike Jones P: 907-334-3909 Email Mike

Fairbanks

3544 International Way
Fairbanks, AK 99701
Travis Hines P: 907-646-0210 Email Travis

Arkansas

Fayetteville

700 Research Center Blvd
Suite 2221
Fayetteville, AR 72701
Matthew Frigon, PhD P: 479-575-2136 Email Matthew

California

Sacramento

555 University Avenue
Suite 110
Sacramento, CA 95825
Chris Canonica P: 916-604-4365 Email Chris

Colorado

Denver

7995 E Prentice Ave.
Suite 206E
Greenwood Village, CO 80111
Sarah Babcock P: 303-590-9140 Email Sarah

Delaware

Newark

131 Continental Drive
Suite 203
Newark, DE 19713
Kathy Fox P: 302-467-3025 Email Kathy

Georgia

Warner Robins

108 Byrd Way
Suite 600
Warner Robins, GA 31088-9199
Tommy Bruhn P: 478-308-7375 Email Tommy

Guam

1001 Army Drive
Suite 103
Barrigada, GU 96913-1402
Billy Janasak P: 671-646-5231 Email Billy

Hawaii

Honolulu

615 Piikoi Street
Suite 515
Honolulu, HI 96814
Chip Brown P: 808-589-1455 Email Chip

Illinois

Chicago

444 Lake Cook Road
Suite 18
Deerfield, IL 60015
Joe Vondruska P: 847-945-8010 Email Joe

Maryland

Corporate Headquarters

225 Schilling Circle
Suite 400
Hunt Valley, MD 21031
Ian MacFarlane P: 410-584-7000 Email Ian

Ecotoxicology & Biology Labs

231 Schilling Circle
Hunt Valley, MD 21031
Michael Chanov P: 410-584-7000 Email Michael

Abingdon

1311 Continental Drive
Suite K
Abingdon, MD 21009
Scott Dobson P: 410-671-6051 Email Scott

Ocean Pines

11200 Racetrack Road
Unit A101
Ocean Pines, MD 21811
Darl Kolar P: 410-641-5341 Email Darl

Michigan

Brighton

5918 Meridian Boulevard
Suite 4
Brighton, Michigan 48116
Arthur Peitsch P: 734-369-3410 Email Arthur

Montana

Helena

54 North Last Chance Gulch
Suite 14
Helena, MT 59601
Catherine LeCours P: 406-936-0022 Email Catherine

Nebraska

Lincoln

221 Sun Valley Blvd
Suite D
Lincoln, NE 68528
Dale Schlautman P: 402-476-3766 Email Dale

Omaha

7836 Wakeley Plaza
Omaha, NE 68114
Craig Johnson P: 402-817-7664 Email Craig

New Mexico

Albuquerque

320 Gold Avenue, SW
Suite 1300
Albuquerque, NM 87102
Jay Snyder P: 505-224-9013 Email Jay

New York

Marlboro

P.O. Box 144
25 Western Avenue, 2nd Floor
Marlboro, NY 12542
Melanie Dina P: 845-565-8100 Email Melanie

Oswego

82-B Creamery Road
Oswego, NY 13126
Gary Prye P: 315-342-1419 Email Gary

Syracuse

269 W Jefferson Street
Syracuse, NY 13202
Bob Casey P: 315-431-4610 Email Bob

Rhode Island

Providence

301 Metro Center Blvd
Suite 102
Warwick, RI 02886-3440
Ron Mack P: 401-736-3440 Email Ron

Texas

Dallas

405 State Highway 121 (Bypass)
Building C, Suite 100
Lewisville, TX 75067
Roger Place P: 972-315-3922 Email Roger

Houston

11550 Cypress N Houston Rd
Cypress, TX 77429
John Bonner P: 832-912-4038 Email John

San Antonio

13750 San Pedro Ave.
Suite B10
San Antonio, TX 78232
Brian O'Ferrall P: 210-546-2129 Email Brian

Virginia

Virginia Beach

4429 Bonney Road
Suite 430
Virginia Beach, VA 23462
Chris Penny P: 757-693-6014 Email Chris

Washington

Seattle

2200 6th Avenue
Suite 707
Seattle, WA 98121
Tim McCormack P: 206-452-5350 Email Tim

EA Satellite Residential locations (Contact 1-800-777-9750)

Dunedin, FL

Rick Hanoski

North Salem, IN

Matthew Bowman

Dover, NH

Amy Hunt

Pennsville, NJ

John Fellinger

Spencerport, NY

Caryn Kiehl-Simpson

Lubbock, TX

Danny Leaks